The details that matter
Privacy Policy
Last updated: January 1, 2024
Information We Collect
We collect information you provide when creating an account, managing properties, or using our services. This includes name, email, phone number, property details, booking data, and payment information.
How We Use Your Information
We use your data to provide and improve our services, process bookings and payments, send operational notifications, and generate analytics to help you run your property better.
Data Storage & Security
Your data is stored on secure servers in India. We use industry-standard encryption (TLS/SSL) for data in transit and at rest. We conduct regular security audits and follow best practices for data protection.
Third-Party Services
We integrate with third-party services including Razorpay (payments), Airbnb, Booking.com (channel manager), and analytics tools. These services have their own privacy policies that govern their data handling.
Your Rights
You have the right to access, correct, or delete your personal data. You can request data export or account deletion at any time by contacting us at privacy@staykeep.com. We comply with applicable Indian data protection regulations.
Analytics
With your consent, we use Google Analytics and Microsoft Clarity to understand how StayKeep is used, such as which pages are visited and where people tap or scroll. They run only after you choose Accept on the cookie banner, and nothing is loaded if you choose Decline. Personal details are masked, and we do not send names, phone numbers or email addresses to either tool. You can change your choice at any time with the Cookie settings link at the bottom of every page.
Contact Us
For privacy-related questions or requests, contact our Data Protection Officer at privacy@staykeep.com or write to StayKeep (OPC) Private Limited (CIN U79900KL2025OPC097111), C/O Kalayamthanath (H), Varambetta, Padinhara Thara, Vythiri, Wayanad - 673575, Kerala, India.
Need a hand?
If you have a question about these policies, contact our team.