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How-To Guides 10 min readDec 22, 2023

The Complete Guide to Managing OTA Channels

If you're listed on Airbnb, Booking.com, and MakeMyTrip simultaneously, you know the pain: updating rates on three different platforms, risking double bookings, and juggling three separate inboxes.

The OTA Landscape in India

Airbnb dominates for international and premium domestic travelers. Booking.com is strong for business travelers and urban properties. MakeMyTrip and Goibibo lead for domestic leisure travel — especially tier-2 and tier-3 cities.

The Double Booking Problem

Without a channel manager, a booking on Airbnb won't automatically close your Booking.com availability. This leads to double bookings — one of the most damaging situations for a host's reviews and reputation.

Using a Channel Manager

A channel manager like the one built into StayKeep Manage maintains a single inventory pool. When a room is booked on any channel, availability is updated everywhere within seconds.

Rate Parity vs. Channel-Specific Pricing

Rate parity means showing the same price across all channels. Channel-specific pricing means adjusting rates to account for each OTA's commission (Airbnb: 3%, Booking.com: 15%). StayKeep lets you set both strategies.