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Feature
Build trust, both ways
Two-way reviews. Guests rate your property; you rate your guests. Build reputation.
Key capabilities
🌟
Guest Reviews
6 sub-ratings: cleanliness, value, service...
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Host Reviews
Rate guests: cleanliness, rules, respect
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Public Responses
Respond publicly to guest reviews
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Moderation
Flag inappropriate reviews for review
Guest rates property
Overall + cleanliness, location, value, service, amenities, accuracy. 6 sub-ratings for detailed feedback.
- ✓Overall star rating
- ✓Cleanliness score
- ✓Location & amenities
- ✓Value for money
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Guest rates property
Host rates guest
Overall + cleanliness, communication, house rules, respect. Plus "would host again" flag.
- ✓Cleanliness score
- ✓Communication rating
- ✓Rules compliance
- ✓Would host again flag
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Host rates guest
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